Privacy Policy

Effective as of July 30, 2026

This Privacy Policy describes how Brala's Best ("Brala's Best," "we," "us," or "our") handles personal information that we collect through our digital properties that link to this Privacy Policy, including our website (collectively, the "Service"), as well as through social media, our marketing activities, and other activities described in this Privacy Policy.

Index

1. Personal information we collect
2. How we use your personal information
3. How we share your personal information
4. Cookies and tracking technologies
5. Your choices
6. Other sites and services
7. Security
8. International data transfers
9. Children
10. Changes to this Privacy Policy
11. How to contact us
12. Notice to California residents

Personal Information We Collect

Information you provide to us

Personal information you may provide to us through the Service or otherwise includes:

1. Contact data: such as your first and last name, email address, billing and mailing addresses, and phone number.
2. Profile data: such as the email address and password that you may set to establish an online account on the Service, date of birth, and any other information that you add to your account profile.
3. Communications data: based on our exchanges with you, including when you contact us through the Service, social media, or otherwise.
4. Payment and transactional data: such as information relating to or needed to complete your orders on or through the Service, including payment card information, order numbers, and transaction history.
5. Marketing data: such as when you sign up for our newsletter or your preferences for receiving our marketing communications.
6. User-generated content data: such as when you leave reviews on our Service and any photos, images, comments, questions, messages, and other content or information that you transmit.

Third-party sources

We may combine personal information we receive from you with personal information we obtain from other sources, such as public sources, data providers, affiliate partners, and marketing partners.

Automatic data collection

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, such as:

1. Device data: including your computer or mobile device's operating system, browser type, IP address, and unique identifiers.
2. Online activity data: such as pages or screens you viewed, how long you spent on a page, navigation paths, and access times.

How We Use Your Personal Information

We may use your personal information for the following purposes:

1. Service delivery: To provide, operate, and improve the Service and our business.
2. Research and development: To analyze and improve the Service.
3. Marketing and advertising: For direct marketing and interest-based advertising.
4. Compliance and protection: To comply with legal obligations and protect our rights.

How We Share Your Personal Information

We may share your personal information with:

1. Service providers: Third parties that provide services on our behalf, including Shopify, our e-commerce platform provider, which processes order, payment, and account data to operate our store.
2. Payment processors: Such as Shopify Payments and other processors integrated with our Shopify store.
3. Advertising and analytics partners: Including Meta (Facebook/Instagram), which receives information such as your email address, phone number (in hashed form), device identifiers, and purchase or browsing activity via tools like the Meta Pixel and Conversions API, for the purpose of ad targeting, measurement, and interest-based advertising.
4. Business partners: With whom we co-sponsor events or jointly offer products.
5. Legal authorities: When required by law or to protect our rights.

Under California and other state privacy laws, sharing personal information with advertising partners like Meta for targeted advertising may be considered a "sale" or "share" of personal information, even though no money changes hands. See "Notice to California Residents" below for more information and your rights.

Cookies and Tracking Technologies

We and our partners, including Meta, use cookies, pixels, and similar tracking technologies to collect information about your browsing activity, recognize your device across visits, and deliver relevant advertising. This includes the Meta Pixel and Conversions API, which help us measure ad performance and show you relevant ads on Facebook and Instagram. You can manage cookie preferences through your browser settings.

Your Choices

1. Access or update: Review and update your account information by logging in.
2. Opt-out of marketing: Follow opt-out instructions in emails or text STOP to 1-855-677-0803.
3. Cookies: Manage through your browser settings.
4. Advertising: Opt-out through browser settings or industry opt-out programs.
5. Do Not Sell or Share My Personal Information: We do not sell personal information for money. However, providing information to advertising partners like Meta for targeted advertising may be considered "sharing" under California law. California residents may opt out of this sharing by emailing support@bralasbest.com with the subject line "Do Not Sell/Share My Info," or by adjusting your cookie preferences.

Other Sites and Services

The Service may contain links to other websites and services not owned or controlled by Brala's Best. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy policies.

Security

We employ technical, organizational, and physical safeguards designed to protect the personal information we collect. However, we cannot guarantee the security of your personal information.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country.

Children

The Service is not intended for use by anyone under 18 years of age. If we learn that we have collected personal information from a child without proper consent, we will delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Effective" date at the top of this policy and, where required by law, provide additional notice.

How to Contact Us

Email: support@bralasbest.com

Mail: 4771 Bayou Blvd. Suite 3 Pensacola, FL 32503

Notice to California Residents

This section applies to California residents and supplements the information in this Privacy Policy, as required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA").

Your Rights

Subject to certain exceptions, California residents have the right to:

1. Know/Access: Request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the purposes for collection, and the categories of third parties with whom we share it.
2. Delete: Request that we delete personal information we have collected from you.
3. Correct: Request that we correct inaccurate personal information we maintain about you.
4. Opt-out of sale/sharing: Request that we stop "selling" or "sharing" your personal information, including for cross-context behavioral advertising with partners like Meta.
5. Limit use of sensitive personal information: Request that we limit the use of sensitive personal information, where applicable.
6. Non-discrimination: We will not discriminate against you for exercising any of these rights.

How to Exercise Your Rights

You may submit a request by emailing support@bralasbest.com or calling 850-366-9030. We will verify your request using information associated with your account or order history before responding.

Categories of Personal Information Collected and Shared

In the preceding 12 months, we have collected and shared the following categories of personal information for business and advertising purposes, as described in "How We Share Your Personal Information" above:

1. Identifiers (name, email, phone, address, IP address)
2. Payment and transactional information
3. Commercial information (order history)
4. Internet or other electronic network activity information
5. Geolocation data (approximate, based on IP address)

We do not knowingly sell or share personal information of individuals under 16 years of age. We do not verify the age of visitors to the Service, but if we learn that we have collected personal information from a minor without appropriate consent, we will take steps to delete that information.

Last updated: July 30, 2026